Friday, November 2, 2007

How to defeat the HP Photosmart 8250 "cartridge out of date message"






30 comments:

sue said...

wow! this totally worked! great instructions...thanks so much!

sue said...

wow! this totally worked! great instructions, thank you so much!

Gogophers said...

I successfully removed the battery, however after putting the printer back together its dead, no power to it,...any ideas?

yagobob said...

thanks a lot for the information! by the way, the PCB screws are not hex but rather T-10 Torx.

it no longer complains about expired ink, but it ate all it's yellow ink in "maintenance". what a piece of junk. no more hp printers.

Marisa Angelina said...

UGH came so far only to BREAK my spring tension arm!!!!

Unknown said...

Hmm, now it doesn't turn on at all. I was careful, I used to work in PCBA manufacturing.

John and June said...

Thanks, worked GREAT. I called HP to complain. Even got kicked up to a higher power. All I wanted was new ink. He told me that the ink was like milk and had a exp date. I told him the ink is in a sealed container and should not go bad until opened for a while. Refused new ink. Didn't care when I told him I did not think I would ever by a HP product. So I won't

Catskill said...

hi. this worked.....only issue was the paper ribbon fell out of the top right corner of green board. once i put it back in the printer powered up.....

Catskill said...

hi
this worked but you must plug the paper looking ribbon back in.....top right of green board.

Patty said...

I am having a similar problem as "gogophers." I plugged it back in and it started to grind and go through its motions but the display screen never came up and the "on" button never turned blue. Seems as though the "brain" of the printer will not power up.

sireag said...

great instructions but in the final step i broke the arm......any solution?

Amy Pospiech said...

I had 3 "expired" cartridges so decided to give this a try, although I've never attempted something like this before. Worked like a charm! Thanks for the info and photos, without which I couldn't have done it.

Andrea said...

Grr broke the arm too. So frustrating!!

cyberg101 said...

Worked perfectly...
Thank you so much for the help.

YLeventhal said...

Thanks for the instructions (from a long time ago). I could have bought a wireless printer to replace it. But out of spite to HP, I decided to take this thing apart. And I did, thanks to you. It is cathartic, I must add.

I removed the battery completely, and the "expired" message has gone away. But it does appear that the cartridges are empty after multiple reset cycles (several times unprompted). I have unused ink cartidges from a while ago and only miss one. So I might get one--this time a no-name brand.

Thanks!!!

Unknown said...

It seems that some are experiencing disappointment at the battery removal stage. Reports above of the arm being broken imply the battery retention arm, which does impose considerable force on the battery. Can I suggest instead of removing the battery, simply slipping the corner of a plastic credit card between the battery and the arm for 2 – 3 min thus breaking the circuit.

Unknown said...

Thanks so much for the pictures and clear instructions. Seemed to work like a charm so far. A little difficulty removing covers and molex connector, but everything finally worked and so far I have not had the expired message.

Schona Kessler Photography said...

Wow what an awesome tutorial! I have two of these printers and both have just started giving me this error message. Tonight hubby and I followed your detailed instructions and it worked like a charm! Didn't even break anything. THANK YOU!!!!

Lyoness Wonder Dog said...

Oh yes, this IS cool. The printer was down for 6 months because I assumed the several new refilled cartridges were the problem. No so grasshopper. Over $100 of new cartridges can now be used. HP...... hummmmm Thanks for these super step by step instructions. I found that by being careful, the white connector with blues wires does not need to be disconnected when a credit card or other narrow piece of material is used to break the connection. All is well that prints well.

tallkathy1 said...

Thank You!! Worked excellent! Fixed my Photosmart 8250!!

TG69 said...

Hi

Can I configured the HP8250 to use HP02 ink instead of HP363
Hope that you have some solution

Human said...

Thank you Diehl Unger!! You just became my (and indirectly my youngest daughter's) personal hero. I upgraded my system to Win 8 Pro and the software to dismiss the ink expired errors is incompatible, and it won't actually dismiss manually with the controls on the printer itself! I promised her I would print off a scanned and vectored image of the sleep mode screen from my eBook reader that she's obsessed with and this was the first print with the new OS, so I couldn't do it... Thanks for helping me keep my promise!

Keep up the good work!

ZH said...

Darn, I was hoping this would work for the printer not reading a new cartridge...no such luck!! The piece of junk still tells me my blue cartridge is empty even though it's brand new!!

Unknown said...

Hi, Somehow the circuitboard doesn't release. it seems to be stuck at the topside of the printer. i don't want to force it. Any tips onhow to release it?

Unknown said...

Oh Happy Day!!! I'm so glad I found this solution. Now I can use my expired ink cartridges. I was about ready to trash my old HP Photosmart 8250 but was hesitant to do so because of the print quality. I probably should have replaced the CMOS battery but I didn't. Anyway, the fix was easier than I expected and the printer works great.
Thank You, Thank You, Thank You for posting this tutorial.
Robert

Unknown said...

thanks for posting ... great solution
i'm up and running again
i came so close to posting the printer on kijiji

Unknown said...

Thank you great advice printer now works again

lots of people tell you it's the backup battery but no clear way on how to access

your words and pictures made it easy

Thank You

Ray

donpin said...

Hi Diehl
Thanks for posting this - very helpful.

I am still having a bit of bother getting the RH grey bezel off. It is almost free but is still partly caught at the top corner. You mention another concealed latch at the rear and this may very well be caused by that. Can you post another picture that deals with that or do you have any advice on freeing the top corner (It already seems free at the rear of that corner).
Thanks
Don

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JoAnne said...

I took it all apart, just as instructed (even made a video). Got the battery out, let sit over 10 minutes, just to be SURE. It did NOT fix it.